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Forum: Bug reports

If you have found a bug, please report it here.

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  1. Threads that have been added to the bug list will be moved into this section in order to facilitate our workflow and your overview.

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    • Threads: 16
    • Posts: 82
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  3. Archive of reports that are no bugs

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    • Threads: 7
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  1. Sticky Thread Sticky: [Website] Login Error

    Since we reset the locked zone thread, we will also reset the Login Error thread as those reports were sometimes overlapping. We are actively...

    Started by BB_Saqui, 07.10.15 13:37
    16 Pages
    1 2 3 ... 16
    • Replies: 150
    • Views: 1,297,195
    30.08.20 13:13 Go to last post
  2. Sticky Thread Sticky: [Locked Zones] Please report here (new thread since 26/10/2015)

    We are actively investigating what is causing Locked zones and how can we prevent them from happening, but in order for us to do that we will need...

    Started by BB_Saqui, 26.10.15 19:45
    32 Pages
    1 2 3 ... 32
    • Replies: 310
    • Views: 1,312,799
    03.06.19 17:31 Go to last post
  3. Sticky Thread Sticky: How-to report a bug

    Dear Community, in this section we kindly ask you to use a template for your bug-report. Its usage will be of great help for our staff. It will...

    Started by BB_Saqui, 08.02.12 20:21
    • Replies: 0
    • Views: 104,411
    08.02.12 20:21 Go to last post
  1. [WEBSITE] Download game issues

    Lost in the other thread: Steps (for MS Windows, anyway) to follow: download and install the game from website -...

    Started by PeterTheSettler, 26.11.20 04:22
    2 Pages
    1 2
    • Replies: 10
    • Views: 338
    Today 20:32 Go to last post
  2. [Building] Excelsior - result window didn't open

    GrunschnabelII, lvl 80, new downloadable client. select the Excelsior chose some cristals click on the great blue button you 'll see...

    Started by GrunschnabelII, Today 17:37
    • Replies: 0
    • Views: 14
    Today 17:37 Go to last post
  3. [Science System] Login error starting client

    Client started as in description, but error see attachment:

    Started by Bubbi, Today 16:07
    • Replies: 0
    • Views: 23
    Today 16:07 Go to last post
  4. [WEBSITE] New Download program

    Downloaded - but unable to find out how to start it !

    Started by fylla, 25.11.20 16:31
    9 Pages
    1 2 3 ... 9
    • Replies: 82
    • Views: 4,165
    Today 14:14 Go to last post
  5. [Quest] Spreading the Christmas message

    I don't know if it is a bug or not. The last quest "Complete the quest"Winter wonderland"" not displayed in quest list. All other quests are...

    Started by Lhibou, Today 11:14
    • Replies: 0
    • Views: 25
    Today 11:14 Go to last post
  6. [Adventure] Event experience bonus doesn't apply to Misty Cake

    ...

    Started by Roflol, Yesterday 22:39
    • Replies: 3
    • Views: 60
    Today 03:54 Go to last post
  7. [GAME] Your client could not be updated!

    Your client could not be updated! Please make sure to start the gane via the website. Also make sure that your still logges in. If the problem...

    Started by Tarzustto, Today 03:35
    • Replies: 0
    • Views: 38
    Today 03:35 Go to last post
  8. [WEBSITE] New Client - message after exiting the client

    Win 10 Pro V 20H2

    Started by Trixigirl, Yesterday 19:09
    • Replies: 8
    • Views: 141
    Today 01:00 Go to last post
  9. [WEBSITE] Client cant be updated

    So after todays update the client opened but it didn't start :confused: https://prnt.sc/vqoxpp so a solution plz

    Started by Toaster99, 26.11.20 20:07
    • Replies: 2
    • Views: 127
    Yesterday 10:18 Go to last post
  10. [GAME] Test client RC1 doesn't work on Linux

    I tried to install and run the test client using CrossOver 20.0.0 on Linux. The installer works when I use Windows 10 (32 or 64 bit) but it...

    Started by tgoonzo, 26.11.20 23:43
    • Replies: 2
    • Views: 88
    Yesterday 00:11 Go to last post
  11. [Building] Excelsior

    After entering number of crystals and pressing button Excelsior 'freeze' after a while reward is given ( dont show what you get ).

    Started by fylla, 26.11.20 20:43
    • Replies: 0
    • Views: 40
    26.11.20 20:43 Go to last post
  12. [Items] Black Vortex: Star Menu

    Hi! Curiously, the "Black Vortex" is listed under "Misc", not under "Buffs".

    Started by Fumbleweed, 14.10.20 09:30
    • Replies: 0
    • Views: 136
    14.10.20 09:30 Go to last post
  13. [GAME] Homepage not reachable

    Hello I'm not coming to the Tsotesting.com Homepages Sometimes it works and sometimes it doesn't ...

    Started by diemarie1, 25.06.20 17:46
    2 Pages
    1 2
    • Replies: 14
    • Views: 2,559
    09.10.20 19:39 Go to last post
  14. [Event] Misty Cake only from Level 51

    Bug? I'm Level 45 on the Testserver. (I know, that I can bye 1 or 10 Players Level from Test Environment.)

    Started by Trixigirl, 08.10.20 18:20
    • Replies: 0
    • Views: 122
    08.10.20 18:20 Go to last post
  15. [WEBSITE] Unable to load game and Frontpage images

    Waiting for ubistatic-a.akamaihd.net to load.... Waiting... Are you working on it ?

    Started by Samentha, 12.09.20 16:36
    bug fail
    • Replies: 2
    • Views: 582
    16.09.20 18:12 Go to last post
  16. [No Bug] the sub-task in the chain does not start

    http://prntscr.com/qd5ebk suspicion that the subtask with the passage of the adventure is missed

    Started by Geram74, 19.12.19 19:18
    • Replies: 6
    • Views: 9,433
    29.06.20 10:42 Go to last post

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